Privacy Policy

Effective Date: 12th October, 2024

At Behealthful One, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services, in compliance with Indian data protection laws under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect and process the following personal data to enhance your experience and offer our services effectively:

  • Name: Collected when you subscribe to our membership tiers or newsletter, to personalize communications and interactions.
  • Email Address: Collected during newsletter sign-up, account creation, or correspondence with us.
  • Membership Information: Includes details about your chosen plan, subscription preferences, and billing history when you register for our membership tiers.
  • Billing Information: Securely handled by our payment processor, Patreon. We do not store your payment information on our servers.

We process your data based on the following legal grounds:

  • Consent: When you provide explicit consent (e.g., subscribing to our newsletter).
  • Contractual Obligation: To fulfill the services you have requested (e.g., managing your membership).
  • Legitimate Interest: To improve our services and ensure security, provided it does not infringe on your fundamental rights.
  • Legal Obligation: To comply with applicable legal requirements under both Indian law and GDPR.

3. How We Use Your Information

Your information is used for the following purposes:

  • Providing access to blog content, premium features, and membership tiers.
  • Sending newsletters, updates, and promotional materials (with your consent).
  • Managing membership subscriptions, billing, and renewals via Patreon.
  • Responding to inquiries, support requests, and feedback.

4. Sensitive Personal Data or Information (SPDI)

In compliance with Indian laws, Behealthful One does not collect Sensitive Personal Data such as passwords, financial information, medical records, or biometric details. All payment processing is securely handled by Patreon, and we do not store such sensitive data on our servers.

5. Payment Processing via Patreon

We partner with Patreon for all membership payments. Patreon securely processes your payment information in compliance with both Indian and GDPR data protection laws. Behealthful One does not store or have access to sensitive payment details.

For more information on Patreon’s data practices, please review their Privacy Policy at Patreon Privacy Policy.

6. Managing Membership Tiers and Subscriptions

When you join a membership plan, we collect your name and email to create and maintain your account. Subscription payments and renewals are securely processed by Patreon. You may update or cancel your membership at any time by accessing your account settings or contacting us at premium@behealthful.one.

7. Data Retention

We retain your data only for as long as necessary to provide our services and for legitimate business purposes. Once your membership is canceled or your account is deleted, we will retain your data only to the extent required by legal or operational purposes, in compliance with both Indian and GDPR data retention policies.

8. Information Sharing

We do not sell, trade, or rent your personal information. However, we may share your data in the following scenarios:

  • Service Providers: With third-party providers, such as Patreon, to process payments and support our services.
  • Legal Obligations: If required by law, we may disclose your data to comply with legal proceedings or regulations in India or the EU.

9. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience, analyze user interactions, and deliver relevant content. You may manage your cookie preferences through your browser settings.

10. International Data Transfers

If we transfer your data outside India or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data as per the requirements of Indian data protection laws and GDPR. These safeguards may include Standard Contractual Clauses or other approved legal mechanisms.

11. Data Security

We implement robust technical and organizational measures to protect your personal information. We follow reasonable security practices under the Indian IT Act, 2000 and GDPR. Although we strive to use commercially acceptable means to safeguard your data, no online transmission or storage method is entirely secure.

12. Your Data Rights

Under Indian data protection laws and GDPR, you have the following rights:

  • Right to Access: Request access to your data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your data, subject to legal exceptions.
  • Right to Restrict Processing: Request restriction of processing in certain situations.
  • Right to Data Portability: Request your data in a structured, commonly used format.
  • Right to Object: Object to the processing of your data.
  • Right to Withdraw Consent: You can withdraw your consent at any time for data processing based on your consent.

To exercise these rights, please contact us at support@behealthful.one. In the EU, you may also complain to your local data protection authority.

13. Grievance Redressal Mechanism

If you have any complaints or concerns regarding the handling of your data, you may contact our Grievance Officer in compliance with the Indian IT Act, 2000:

Grievance Officer
Name: Ankit Kr
Email: grievance@behealthful.one

We will respond to any grievance within the prescribed period under Indian law.

14. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted here with a revised effective date. We encourage you to review this page regularly.

15. Contact Information

For any questions regarding this Privacy Policy or our data protection practices, please contact us:

Behealthful One
Email: support@behealthful.one
For membership inquiries: premium@behealthful.one